www.ukchanges.com/royalmail is operated by the Royal Mail Group Limited (Royal Mail). By accessing this website you consent to the following terms and conditions of use.  

In addition, your use of the Clear Prospect and Data Prospect services provided through this website, together with any material provided in connection with such services, shall be subject to various terms and conditions notified to you when using such services from time to time. In particular, users of Data Prospect services will be required to accept and adhere to terms and conditions contained in an End User Data Processing Agreement when registering for Data Prospects services, and to various data licensing terms when ordering data sets.  We will not provide any Data Prospects services to you unless and until you have agreed to the End User Data Processing Agreement and any relevant data licensing terms, which you should read carefully.

Royal Mail takes the security and privacy of its systems and its customers' data very seriously. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. Royal Mail will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

By using this website, you agree to the capture and use of your data in accordance with the terms laid out in the website's Privacy Policy and the customer terms and conditions relevant to the different services hosted on the website. For more information on our Privacy Policy please click here.

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law Royal Mail:

- (a) excludes all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and
-(b) excludes all liability for loss or damage arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Royal Mail of the possibility of such potential loss) and indirect, consequential and incidental damages howsoever caused.

Royal Mail does not however exclude liability for death or personal injury caused by its negligence.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

Royal Mail may provide you with information via, or as a result of you accessing, this website. This includes, without limitation, information submitted by you and amended by Royal Mail through the Clear Prospect tool, and potential customer data through the Data Prospect tool. Except to the extent that the End User Data Processing Agreement and data licensing terms referred to above apply, we make no representation or warranty that any information is accurate, complete or up-to-date and we accept no liability whatsoever for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.

You acknowledge that information provided through the Data Prospect tool is not intended to be advice on which reliance should be placed, or as a sole basis for a commercial decision.  Whilst we have obtained the information provided through the Data Prospect tool fairly and lawfully, we provide no warranty regarding the accuracy or completeness of such information or that any such material will result in any commercial gain to you.

You acknowledge and accept that the Clear Prospects tool relies on information provided by you, and that the Data Prospect Tool relies on information provided by third parties or which is publicly available. We give no warranty as to the accuracy, fitness for purpose or completeness of any such data and accept no liability for any inaccuracy or incompleteness unless caused by our negligence.

If you find any inaccurate information on this website please let us know; if we deem it necessary we will correct it as soon as reasonably practicable.

You must use this website and any information provided by Royal Mail in connection with any services provided through this website responsibly. You agree not to use such information for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to our name or reputation. You undertake that in your use of any services provided to you through this website you will comply with all applicable statutes, laws and regulations.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use and be compatible with this website, and ensuring the protection of your computer through anti-virus and other security systems. You understand that we cannot and do not guarantee or warrant that any content of this webssite will be free from infection, viruses and/or other code that has contaminating or destructive properties.

In order to use the full services provided through this website, you will need to register. Royal Mail reserves the right to restrict registered user access to certain features or parts of this website, or the entire website, and (at its discretion) withdraw, suspend or modify the website or certain parts of it (whether such activity is scheduled or unscheduled). You agree that Royal Mail will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of this website or any service available on or through it.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Website access terms & conditions.

Royal Mail and the Royal Mail cruciform are registered trademarks of Royal Mail Group Ltd in the United Kingdom and other countries.

The names, images and logos identifying Royal Mail, its related companies or their licensors and their services are the intellectual property of Royal Mail Group Ltd, its related companies or their licensors.

All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Royal Mail Group Ltd, its related companies or their licensors.

If you choose to register with this website, you thereby grant us a non-exclusive non-transferable licence to use any data which you upload or otherwise provide to us in connection with the provision of the Services (Client Data). You warrant that you have the right to provide us with Client Data and comply with your obligations under these Website access terms & conditions and any other terms notified to you in connection with any services provided through this website.

Subject to the End User Data Processing Agreement and any applicable licence terms, no contract will be formed by your use of this website until your order or application has been reviewed and accepted by Royal Mail.

Royal Mail may cancel your registration for this website or any service hosted on it if you breach these terms and conditions or the customer terms and conditions for any service.

Royal Mail may provide interactive services on this website, including without limitation an online chat facility for contact with a Royal Mail advisor. Royal Mail is under no obligation to edit or monitor the content of any online chat facility hosted on this website and Royal Mail expressly excludes its liability for any loss or damage arising from the use of any interactive service by a user in contravention of any applicable terms and conditions notified to users of this website, whether the service is moderated or not.

You may not create a link to any page of this website without Royal Mail's prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Royal Mail does not monitor or review the content of other parties' websites that are linked from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Royal Mail. Royal Mail is not the publisher of such opinions or material.

Unless otherwise stated, the products and services featured on this website are only available within the European Economic Area.

Although Royal Mail uses reasonable endeavours to ensure that any software made available by it on this website is suitable for downloading, installation and use by third parties, all such software is provided "as is" without any warranty. Specifically, and without limitation, Royal Mail does not warrant that any such software is virus free, without defects, Year 2000-compliant, compatible with other software or operating systems or suitable for any specific purpose. Royal Mail accepts no liability for any loss or damage caused by the downloading, installation or use of any such software, and the general exclusions and limitations above apply to such downloading, installation or use.

Royal Mail does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

These terms and conditions are governed by the laws of England. All disputes arising out of your access to this website are subject to the exclusive jurisdiction of the English courts. If any of these terms or conditions is deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above) then the invalid or unenforceable provision will be severed from these terms and conditions and the remaining provisions will continue to apply.

Royal Mail Group Ltd is a company registered in England and Wales, number 4138203, registered office 100 Victoria Embankment, London, EC4Y 0HQ.

Royal Mail Group VAT registration number: GB243170002.