ISO 9001
	A focus on quality is central to sustaining long term business success and capitalising on the opportunities that are presented. Certification to the internationally recognised quality management system (QMS) standard ISO 9001 gives a clear demonstration of our commitment to quality. With a focus on customer satisfaction, process management and measurement, continual improvement and increased senior management involvement across the business, the standard is equally applicable to service companies, such as UKChanges, as it is to the manufacturing sector. Associated benefits of our certification include: improved product, process and service quality; increased customer satisfaction; improved productivity and reduced wastage; competitive advantage over non-compliant bureaux; immediate and recognisable standards of quality assurance. UKChanges achieved ISO 9001 certification in March 2008. For further details, please click on the link below.
ISO 27001
	ISO/IEC 27001 certification ensures that adequate controls are in place within an organisation to address confidentiality, integrity and the availability of information belonging to ‘interested parties’. These include customers, employees, trading partners and the needs of society in general. Unprotected systems are vulnerable to computer-assisted fraud, sabotage, viruses and breaches in information security that may allow vital information to be accessed, stolen, corrupted or lost. Our implementation of an information security management system that complies to ISO 27001 standards is intended to demonstrate to our customers and trading partners that we assign maximum importance to information security. UKChanges achieved ISO 27001 certification in January 2009. For further details, please click on the link below.
ISO 14001
	One of the most effective ways to minimise environmental risks, meet legislative requirements and demonstrate corporate governance is through the implementation of an environmental management system (EMS). Certification to the globally recognised EMS standard ISO 14001 is becoming a preferred choice for organisations looking to demonstrate their environmental standards. Many organisations are also demanding that their supply chain recognises and takes responsibility for its environmental impacts. Through compliance with ISO 14001 standards UKChanges aims to operate in a more cost effective and environmentally responsible manner by managing the impacts that we can control and influence while also complying with relevant legislation and our own environmental policy/goals. UKChanges achieved ISO 14001 certification in January 2009. For further details, please click on the link below.
Investor in People
	The Investors in People Standard is a business improvement tool that is designed to advance an organisation’s performance through its people. Developed by a partnership of leading businesses and national organisations, the Standard helps organisations to improve performance and realise objectives through the management and development of their people. By adhering to the Investors in People Standard UKChanges aims to recognise the value and importance of the contribution that our people make and help them to develop their potential, improve their skills and gain greater job satisfaction. We believe that by receiving encouragement and praise, everyone within the organisation pulls together as a team and improves the quality of service we provide to our customers. UKChanges achieved the Investors in People Standard in October 2004. For further details, please click on the link below.